FREQUENTLY ASKED QUESTIONS

What information do you need to quote me on a customed designed furniture piece and do you also manufacture?


Yes we design and manufacture beautiful furniture pieces to our clients specific needs. Send us as much information as possible. - Measuremens - A drawing (does not have to be perfect) - Pictures you found on pinterest with similar style, look and feel. - The wood type, if you have something in mind (if not we wil advise what type we could use to suite your needs and style).




How much do you charge for shipping on orders?


On checkout once you've entered your delivery address and continued to select your area of residence in SA it will be calculated automatically. Estimated cost is about: Johannesburg & Durban - about 13% of your total order value Bloemfontein - about 10% of your total order value Cape Town - Varies on each product, on average about 8% of total order amount. Please contact us should you like more information on shipping of specific products you would like to order 083 414 1217 (Call & Whatsapp) sales@bbdesignswood.com




What if my furniture is damaged in transit or I'm not happy with how it looks in my space?


We are absolutely confident you will be happy with the quality of your furniture pieces. - If by chance your are not or something got damaged in transit, we will collect and replace the piece for you. If you decide you don't want it anymore we will give you a full refund - If you simply don't like the piece as much as you though you would, now that you have seen in in your space. You can still return it in 7 days. In this case you will cover the shipping cost of the product back to our warehouse in Strand. Please be sure to keep the original packaging. If you would like more information on this topic. Please contact us: 083 414 1217 (Call & Whatsapp) sales@bbdesignswood.com Smiles all round.